Cancellation policy

At Techtrendy Ecom Ventures Private Limited, we want to make your shopping experience as smooth as possible. We understand that sometimes things change, and you may need to cancel an order. That’s why we’ve made our cancellation process simple and easy to navigate. 

When Can You Cancel Your Order? 

We process orders quickly, but the ability to cancel your order depends on its status. If your order hasn’t been shipped yet or is still being processed, cancellation is usually possible.  

To check whether your order can be canceled, log into your account or get in touch with our customer support team. The sooner you act, the better your chances of successfully canceling the order before it’s shipped. 

How to Cancel Your Order – Simple Steps 

Cancelling your order is easy: 
 

• Log into your account on our website. 
• Go to the ‘Order History’ section and find the order you want to cancel. 
• Click on ‘Cancel’ and follow the instructions. 

If you need any help or run into any issues, our customer support team is here for you. Just remember that cancellations can only be processed before the order has been shipped or processed. 

Refund Process for Canceled Orders 

Once your cancellation request is approved, we will process a refund to the original payment method used for the order. Refunds usually take a few business days to reflect, depending on your payment provider. If you have any questions or would like an update on your refund status, our support team is always available to assist you. 

Cancellation Exceptions – Important Details 

While we do our best to accommodate cancellations, please note the following exceptions: 
 

Sale & Promotional Orders: Orders made during special promotions or clearance sales may have unique cancellation rules. These will be clearly outlined during checkout. 
 

If you’re unsure whether your order can be canceled, don’t hesitate to contact our customer service team for further clarification. 

Important Legal Information 

Please note that our cancellation policy may be updated from time to time. We reserve the right to modify the policy without prior notice. While we strive for accuracy, occasional errors may occur. By placing an order, you agree to these terms and acknowledge that we reserve the right to refuse or cancel any order that violates our policies or appears fraudulent. 

Contact Us 

If you have any questions regarding our cancellation policy or need help with an order, please don’t hesitate to reach out. You can contact us at techtrendyecomventuresprivatel@gmail.com. Our dedicated team is here to ensure your experience is smooth and enjoyable.